ACS has only one product, as we deliver the same, complete, fully integrated system to all dealerships. Each system can be customized, however, via system options, so that it will function as an individual dealership desires. Certified factory communications are available for all of the major franchises and many imports, with new ones being added frequently.
The ACS dealer management system can be run entirely locally on one network as ACCESS® or it may be run partially or completely over the Internet as iACCESS™. The iACCESS version may be hosted at the dealer site or remotely by ACS. Either way, all users of the ACS dealer management system will have access to as much information as desired. iACCESS is an excellent method to connect remote dealer sites to the main dealer site as it is very fast and economical, requiring only high speed Internet (no leased or T1 lines and no server).
What is meant by "fully integrated?" There is absolutely no redundant data entry and, just as important, each user is always viewing the latest information and the whole picture. For example, the sales department knows when there is an outstanding repair order on any vehicle in stock. This open repair order, as well as all service history, can even be viewed in the sales department. Another example of full integration is evident when a repair order is created. The service writer is instantly, and automatically, notified of any outstanding special order parts, as well as accessories due, for each vehicle entering the service department. He is even warned if the title is branded or if any campaigns are outstanding on the VIN.
Some of our most important features are ease of use, complete online history and plain paper forms. Some of our most popular features are labor time guides, VIN decoding, zip code look-up and all electronic updates. These, and other features, are covered in the general features section and/or the major system sections on the tabs at the left. If a desired feature is not itemized, do not assume ACCESS does not support it, as we have not attempted to list every feature available. (Be sure to visit Frequently Asked Questions for information not given in this section.) For a complete product description, start with General Features and continue down through all the tabs at the left.
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