Parts & Service
Parts
- Extensive pick ticket support
- Complete quote system, including quote conversion to invoice
- Plain paper invoices with customized logos and automatic general ledger input
- Parts sales history and lost sales information
- Special order parts system integrated with service
- Customer sales history
- Factory master parts inquiry and update
- Alternate part information and searching
- Multiple matrix pricing
- Parts price adjustment history
- Purchase order system
- Automatic phase in/out with report system
- Complete order and return processing
- Credit and credit limit checking
- Complete invoice history and recall
- Voided invoice control
- Work-in-process report
- GM required stocking guides (optional)
- Physical inventory system
- Sales tax collection report for periodic reporting
Service
- Appointment scheduling, including operations to be completed
- VIN service history available to service writers
- Recommended service suggestions based on service history
- Automatic campaign support with notification
- Duplicate warranty code warning
- Labor time guides (optional, when available)
- Plain paper work orders and invoices with customized logos and automatic general ledger input
- Labor rate tables and multiple matrix pricing
- Credit and credit limit checking
- Discounts allowed for parts and/or labor (percentage or amount)
- Extended service agreement terms pulled from sale information
- Complete RO history and recall
- Service satisfaction follow-up report
- Work-in-process report
- Op code analysis report
- Estimate system
- Comeback control and reporting
- Coupon processing, tracking and reporting
- Voided invoice control
- Sales tax collection report for periodic reporting
