Solutions

Parts & Service

Parts & Service

The ACCESS Parts and Service modules deliver real value for any dealer's fixed operations. From inquiries to invoices, special orders to inventory - we have your Parts Department covered. And with our Service functionality, you have everything you need to drive more service appointments, manage ROs, and send more revenue to your store's bottom line. It's all in ACCESS and ready for your dealership.


  • Extensive pick ticket support
  • Complete quote system, including quote conversion to invoice
  • Plain paper invoices with customized logos and automatic general ledger input
  • Parts sales history and lost sales information
  • Special order parts system integrated with service
  • Customer sales history
  • Factory parts master inquiry and update
  • Alternate part information and searching
  • Multiple matrix pricing
  • Parts price adjustment history
  • Purchase order system
  • Automatic phase in/out with report system
  • Complete order and return processing
  • Credit and credit limit checking
  • Complete invoice history and recall
  • Voided invoice control
  • Work-in-process report
  • Physical inventory system
  • Sales tax collection report for periodic reporting
  • Appointment scheduling, including operations to be completed
  • VIN service history available to service writers
  • Recommended service suggestions based on service history
  • Manufacturer VIN integration: VIS, Oasis, VIP, and Real-time with printing
  • Duplicate warranty code warning
  • Labor time guides (optional, when available)
  • Plain paper work orders and invoices with customized logos and automatic general ledger input
  • Labor rate tables and multiple matrix pricing
  • Credit and credit limit checking
  • Discounts allowed for parts and/or labor (percentage or amount)
  • Extended service agreement terms pulled from sale information
  • Complete RO history and recall
  • Service satisfaction follow-up report
  • Work-in-process report
  • Op code analysis report
  • Mitchell 1 estimating integration with on hand quantity check
  • Re-check control and reporting
  • Coupon processing, tracking, and reporting
  • Voided invoice control
  • Sales tax collection report for periodic reporting

"We defected from one of the 'Big 2' to ACS and couldn't be happier. The system is open so we can access our own files, easier to use than the old system and about a third of the price."

Jerry York
Dealer, York's of Houlton
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