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Why
Dealers Select Automotive Computer Services
1. Server Based Archiving (SBA)
Archiving is now recommended by the NADA for
dealers installing new dealer management systems. Unlike ADP and
Reynolds and Reynolds' optional Computer Output to Laser Disc
(COLD storage) archiving method, we include live Server
Based Archiving as a standard feature. That is, we save
all history: general ledgers, journals, schedules, F&I deals, RO’s,
parts and service invoices, statements, purchase orders, receipts,
check registers and financial statements. Our archiving system
includes the ability to selectively search, view and print all of
these items on demand, directly from the application. SBA
allows dealers to increase their efficiency, reduce their printing
and handling costs, as well as improve customer service.
There is no reason to be concerned about server
hard drive space. The installation shown below has four complete
general ledgers using 27,867 files and less than four gigabytes of
storage.
2. ACS provides an entire suite of nearly 30
standard applications plus integration with off-the-shelf Windows
applications
The list of applications included in:
| Accounting |
Payroll Direct Deposit |
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| Service Invoicing |
Service Merchandising |
Service Tracking |
| Factory Communications |
Labor Time Guides |
AutoVISS - GM |
| Email direct from RO |
CSI survey |
Service Reminders |
| Polk’s VIN decoder |
Parts Inventory |
Parts Invoicing |
| Factory Parts Masters |
Vehicle Inventory |
Contact Manager |
| Letter Processor |
Service Data Mine |
Electronic Up Log |
| Web Base Credit Report |
Electronic Purchase Orders |
Title Tracking |
| Instant Messaging |
Management Reports |
Custom Daily Docs |
Here are some highlights:
Contact Manager
Sales follow up application that quickly and easily lets
salespeople know who to follow up for the day. Includes previous
comments and activity.
Web Credit Report
This time saving tool eliminates re-keying credit report
data. Pulls customer information directly from prospect screen, and
provides report in seconds. (The Credit Report fee is equal to your
existing fee.)
CSI Survey
Powerful application creates dealer CSI telephone follow
up surveys for both Sales and Service. You select the questions, and
set the criteria. Includes management reports. Generates letters (or
E-mail) for those that can not be reached by phone.
AutoVISS
VISS a GM vehicle directly from the RO or Sales screen. Single key
stroke connects to Dealer World, enters username and password,
selects VISS, inputs VIN, and provides GM VISS information…all in
5 seconds or less! Available soon for Ford and Chrysler.
Appointment
Scheduling In addition to helping stay organized, it
automatically completes RO, saving time at write up. Also prints
daily schedule by advisor.
Customized
Maintenance Reminder Letters Application allows dealer to
create either oil change reminders or full service follow up.
Additionally tracks customers that do not respond and creates
potential lost customer report.
Labor Time Guides
Included at no extra charge when available, contain
convenient search and lookup capability to quickly and easily
identify the correct opcode. We update electronically, no tapes
or CD’s to load or return.
Factory Parts
Master Included and updated monthly. Again we update
electronically, no tapes or CD’s to load or return.
Electronic Deposit
Application does NOT require all employees to participate.
Instant Messaging
Very handy for dealership communication. A separate application that
can be accessed within any ACS screen. Includes “New Mail” Flag.
Instant Messaging is a very popular feature. Does NOT require
backing out of an open application to use.
Using Other Windows Products with ACS
Since moving from DOS in 1997 to a true
Windows-based product, we have passed from the “bleeding edge” stage
and moved clearly to the “leading edge.” ACS ACCESS is an open
architecture 32 bit system which allows dealers to find increased
ways to incorporate advancing technology.
Example 1. As our Vehicle
Inventory reports move seamlessly to Excel, you can use an Excel to
Palm OS converter to easily hot sync a new inventory to your sales
people’s PDAs.
Example 2. For dealers that
like to work with Excel, our Manufacturer’s Financial Statement not
only prints in Excel, but will allow you to attach a Workbook
template behind the Financial Statement to create your own custom
analysis.
Example 3. Our Prospect “Catch
and Release” application allows you to capture prospect driver’s
license information and import it DIRECTLY into your ACS F&I
system, completely eliminating the re-keying of data, saving time,
and giving your F&I manager more time to sell.
Example 4. Digital Invoice is a
powerful tool, allowing you to call up the vehicles invoice directly
from the Sales and Leasing screen. With a PC fax program, you can
fax the invoice directly to another dealer without having to worry
about misplacing a printed invoice.
Example 5. You can minimize
calls to your service customers by e-mailing them directly from the
RO screen when their vehicle is ready for pick up. Our ACS/MS
Outlook Express interface can also save you money when it comes to
sending service reminders. We separate customers with e-mail from
those without. At over 50 cents a reminder (for postage and
stationary), the saving adds up.
Example 6. ACT and Goldmine.
Some dealers have required being able to continue using their
existing contact management software when they switch to ACS. We
have import and export functions that make this possible.
Example 7. Want to communicate
away from the dealership? We interface with pcAnywhere, allowing
you, with proper passwords, to securely pull reports, check results
etc., from home or at a 20 Group meeting
Example 8. For those dealers
wanting the security of off-site storage for month end reports, all
ACS reports can be saved to CD or DVD.
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